Account and billing

Your plan, the free trial, payments and signing in

Quick answers

Do I need a credit card to try FamYarn?No. You can start on the Free plan or take a 14-day trial of the Standard plan, and neither asks for a card.
Will I be charged when my free trial ends?No. The free trial ends on its own, and your account returns to the Free plan with nothing deleted.
What happens to my family tree if I stop paying?Your tree stays. Nothing is deleted, and if it is larger than the Free plan allows, editing pauses until you upgrade.

Still stuck?

Email support@famyarn.com and tell us what you were trying to do. A screenshot helps.